Effective Date: August 20, 2024
Freegrow Inc. (hereinafter referred to as the “Company”) establishes and operates this Privacy Policy to protect users’ personal information in accordance with the Personal Information Protection Act and related laws, and to handle any related issues promptly and transparently. This Policy explains how the Company collects, uses, and manages users’ personal information when using the services Growmaps, Growstudio, and YourFinder (collectively referred to as the “Services”).
1. Items of Personal Information Collected and Collection Methods
Items Collected:
• Required Items: Company name, contact person’s name, business registration number, email address, password, contact person’s phone number, service usage records, access logs, cookies, payment information.
• Optional Items: Company phone number, location information.
Collection Methods:
• Directly provided by the user during sign-up, service use, or customer support inquiries.
• Automatically collected through tools (e.g., cookies, log analysis tools).
2. Purpose of Collection and Use of Personal Information
The Company collects and uses personal information for the following purposes:
• Service Provision: User authentication, provision of services, personalized content recommendations.
• Customer Support: Handling inquiries and complaints, sending notifications.
• Marketing and Advertising: Providing information on new services, promotions, and events.
• Service Improvement: Analyzing usage patterns to improve and optimize services.
• Legal Compliance: Fulfilling legal requirements and responding to legal disputes.
3. Retention and Usage Period of Personal Information
The Company will promptly destroy personal information once the purpose of its collection and use has been achieved. However, information may be retained for a certain period in accordance with relevant laws, as outlined below:
• Member Information: Retained for 30 days after account deletion, then destroyed.